A zoom-able version of the above image is near the bottom of this article.

How much time do we actually save by taking short cuts with our communication?

I’m a fan of efficiency. This is why I simultaneously sympathize with and get frustrated by people using certain kinds of short hand in their typed communication that is an attempt at efficiency that at times ends up costing them and the reader more time than if the writer had taken a bit more time to add commas, periods, and question marks.

A scary trend: people are reading less or consider “reading” to be social media posts and audio books. We’re losing the brain exercise that comes from using imagination and pattern recognition to translate symbols into ideas. ALSO, exercise of focus and patience!

“But I have dyslexia” or “It’s boring” or “I can’t focus that long on one thing” or “…” Similar excuses could be applied to physical exercise. It’s a vicious circle. I know soooo many people who make excuses like this. Reading is hard for them for one reason or another, so they don’t do it, so it becomes even harder. Like any other skill or discipline, it takes some effort and repetition.

I see the results of this play out every day in many contexts. From friends, clients, and workers to various online debates and “professional” writers of articles having terrible grammar and/or lacking basic knowledge. It’s annoying when I have to ask someone to please clarify because they chose to use a special kind of shorthand that has mis-spelled words, no punctuation, and could have four different meanings. It wastes my time and theirs.

Communication Efficiency and Grammar

Here are some examples.

“I care about our relationship. I want to talk in person. Can I come over? When is good for you?”
(Sender: 6 sec to type. Receiver: 2 sec to understand. Frustration level 0.)


“I care about our relationship i want to talk in person can i come over when is good for you”
(Sender: 5 sec to type. Receiver: 5 sec to understand. Frustration level 2.)


“I care about our relationship want to talk in person can come over when is good for you”
(Sender: 3 sec to type. Receiver: 7 sec to try to understand but realizes they can’t be sure of the exact meaning; like is Sender asking for meeting at who’s domicile? So spends 5 sec typing reply query. Original sender: 3 sec to read query for clarification, 4 sec to take deep breaths and decide to be either butt-hurt that their mind wasn’t read or to answer, chooses to answer, 4 sec to send clarification. Receiver: 3 sec to understand. Frustration level 10.)

Which side of the fence are you on?

Do you ever get frustrated by either receiving a message that is hard to understand or are you more often on the other side of the fence wishing people would lighten up about your way of conveying messages?