Communication skills that I have been introduced to thru Scott Swain are helping me transform my business from a resentful, high-turnover office to one where people are having fun and working together on projects. It has given us a way to talk to each other that helps to keep people from becoming defensive and resentful.
In using it with my boyfriend I am finding I have more patience with our different communication styles even though I still want to lop his head off every once in awhile (he has not been practicing the non-violent way of communication). I find myself thinking about conversations before I have them or react to them, which gives me greater peace of mind.
It was interesting to me that after I had been introduced to Non-violent Communication thru Scott, I found out that some of my friends that I most enjoy having conversations with were also students of Non-violent Communication in other cities. Small world among the consciously speaking! I am far from being able to apply it in every situation but the more I practice the better my relationships and the more type of relationships I get to have.